Tell me what you need
I reply to every enquiry personally within one business day — no sales funnels, no auto-responders.
- Emailenquiry@lytechlabs.com
- Phone+65 8266 8387
- HoursMon – Fri · 9am to 5pm SGT
- LocationSingapore · UEN 53523530E
Not sure what to write? A few lines on what you're running today and what's getting in the way is plenty. I'll come back with questions, an honest view, and — if it fits — a written scope.
What helps me reply properly
You don't need a brief. If you know any of these, mention them and my first reply can be a useful one rather than a list of questions:
- What you use today: Microsoft 365 or Google Workspace, your accounting or CRM software, and any server or storage box sitting in the office.
- How many people are affected, and whether they work in the office, from home or both.
- What is going wrong or what you want built, in your own words. An example spreadsheet or a screenshot helps more than a polished description — you can send it by email once I've replied.
- Any date that matters, such as a licence renewal, an office move or a staff member leaving.
- Whether another IT vendor or an in-house person is involved, so I can work with them rather than around them.
If it isn't something I do, I'll tell you so in that first reply. For how things go after that, see what happens after you get in touch.